Last updated: May 4, 2024

VK Group Property Management LLC (“us”, “we”, or “our”) operates the VK Group Property Management LLC website (the “Website”) and provides SMS messaging services (“SMS Service”).

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website and SMS Service and the choices you have associated with that data.

Information we collect

Mobile Phone Number: While on our website, we may collect your phone number to send and receive text messages. We may collect your phone number through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms.

Website Data Collection

We do not collect any personal information on the Website except for anonymous web user experience data. This includes information such as your IP address, browser type, device type, and pages visited. This data is used solely for analytical purposes to improve the user experience of our Website.

Information Sharing

We take your privacy seriously. As part of our business policy, we do not share or sell any information collected through our Website to third parties. Your data is kept strictly confidential and is used only for internal purposes such as website improvement and analytics. We are committed to maintaining the trust and confidence of our users by safeguarding their personal information. If you have any concerns or questions regarding our privacy practices, please feel free to contact us.

SMS Service Data Collection

When you opt-in to receive SMS messages from us, we may collect your mobile phone number. We use this information to:

• Deliver text messages and updates related to our services.
• Improve our services and user experience.
• Respond to your inquiries and provide customer support.
• Occasionally send promotional messages, offers, or updates, subject to your preferences.

Message Content and Data Rates

The content of the messages you receive may include promotional offers, updates, alerts, reminders, and other informational content related to our products and services. While we strive to provide valuable and relevant content, message frequency may vary based on your interaction with our services.

Standard messaging and data rates may apply to the receipt and delivery of SMS messages, depending on your mobile service provider and plan. You are solely responsible for any fees incurred from your mobile service provider as a result of using our SMS Service. Please consult your mobile service provider for information about your messaging and data rates.

Opt-Out

You may opt out of receiving SMS messages from us at any time by replying “STOP” to any message you receive from us or reply “HELP” for more information. Upon receiving your opt-out request, we will unsubscribe you from our SMS communication list, and you will no longer receive messages from us, except for any confirmation or acknowledgment messages required by law.

CTIA Compliance

We adhere to the guidelines and standards set forth by the Cellular Telecommunications Industry Association (CTIA) to ensure compliance with regulations governing SMS communication.

Data Security

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@vkgroups.com.

By using our Website and SMS Service, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website or SMS Service.

Thank you for your understanding and cooperation.